Privacy policy
Last Updated: Oct 26 2023
At Sample Agency, we value and respect your privacy. This Privacy Policy outlines the information we collect and how we use, share, and protect it. By using our website and services, you consent to the practices described in this policy.
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Information We Collect
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Personal Information: When you place an order, register for an account, or contact us, we may collect your name, email address, shipping address, billing information, and phone number.
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Payment Information: We collect payment details, such as credit card information, through a secure third-party payment processor. We do not store this information on our servers.
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Order Information: We collect information about your orders, including the products you purchase, order history, and shipping details.
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Account Information: If you create an account with us, we collect your login credentials and account settings.
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Communication: We may record and store any communication you have with us, including emails, chats, and customer support requests.
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Device Information: We may collect information about the devices you use to access our website, including IP addresses, browser information, and operating system.
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Cookies: We use cookies and similar technologies to collect information about your browsing and shopping preferences. You can manage your cookie settings through your browser.
How We Use Your Information
We use the collected information for the following purposes:
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Order Fulfillment: To process and deliver your orders, including shipping and handling.
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Customer Support: To provide customer support and respond to your inquiries.
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Account Management: To manage your account and personalize your shopping experience.
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Marketing: To send you promotional emails and updates about our products and services, but only with your explicit consent.
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Analytics: To analyze website usage and improve our services.
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Legal Compliance: To comply with legal obligations, including tax and fraud prevention.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
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Service providers who help us operate our business, such as payment processors, mailing platforms that automatically send products after the purchase, etc..
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Legal authorities when required by law or to protect our rights and the safety of others.
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Third parties with your consent, such as when you choose to connect with social media platforms.
Data Security
We implement reasonable security measures to protect your data. However, no method of data transmission over the internet is 100% secure. We cannot guarantee the security of your information.
Your Rights
You have the right to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications.
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Withdraw your consent for data processing.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically for changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@sample.agency.